FAQ
Straight answers. Posted prices.
Prices, payment, accepted items, the photo quote process, our service area and partner invoicing, in one place.
FAQ
Prices and payment
What does junk removal cost?+
Single items and mattresses are $64, small jobs are $119, medium jobs are $189, large jobs are $239 and extra-large jobs are $479. Estate cleanouts start at $499 and hoarding cleanouts at $599. Caden confirms the final price from your photos.
Do I pay before I know the price?+
No. You get your price first, then pay securely with the link we send to confirm. Declined requests are never charged.
Is the price guaranteed?+
The price we send is the price you pay unless the pile changes. Caden confirms the final price from your photos before anything is loaded.
- More: Posted prices
FAQ
What we take
What items do you take?+
Furniture, couches, mattresses, appliances, electronics, yard debris, construction debris and general household junk, plus garage, basement, attic and storage unit cleanouts.
What do you not take?+
Hazardous materials, paint, solvents, propane tanks and hot tubs are not accepted. Unsafe access is excluded. Send a photo if you are not sure.
- More: What we take
FAQ
How it works
How do I get a price?+
Send photos through the quote form or text them to (207) 333-1422. Caden reviews them and sends your price. You pay from the link to confirm your slot.
Can I request a pickup without photos?+
Yes. Describe the items and the access instead. Caden still confirms the final price before anything is loaded.
- More: How it works
FAQ
Service area
Where do you work?+
Lewiston and Auburn, plus Androscoggin, Sagadahoc and Cumberland counties in Maine. We come to your location. There is no public storefront.
Do you serve my town?+
Check the town list on the service area page. Request availability for your address before choosing a pickup date.
- More: Service area
FAQ
Partners
Can you invoice a business or estate?+
Yes. Realtors, property managers, move managers and estate representatives can receive a Stripe invoice instead of a pay link. The job is scheduled once the invoice is paid. Invoices are due in 3 days.
Who books for a client?+
Check the box on the request form and add the client or estate details. We email the invoice to you or your client, and the job is confirmed once it is paid.
- More: Partners
Your space. Your rules.
Send photos for an estimate. Pickup windows are subject to availability. The final price is confirmed before loading.